Field Service Technician
Job ID
: 166
Last updated: 10/04/2024
Responsibilities of the Field Service
Technician include:
Technician include:
- On-site diagnosis and repair of lift trucks and other
material handling products - Communicate with customers and provide a high level of
customer satisfaction - Perform only those repairs clearly and specifically
requested by the owner of the product - Thoroughly assess and document the condition of the
product related to repairs that are needed - Accurately account for all paid labor hours
- Accurately account for all parts used and for van
parts inventory - Submit complete documentation for all work in a timely
manner, as required by management - Maintain cleanliness of equipment, tools, van and
customer facility while working there - Keep service van clean, neat, and well serviced at all
times - Maintain company tools in working order and return
them to the shop after use - Adhere to all Company Policies and Work Rules
- Make repairs accurately and timely with minimum
required call-backs or re-work - Present a professional image in personal appearance,
dress and preparation - Keep manager advised of job progress, delays, changes,
status, etc.
Additional Requirements for the Field Service
Technician include:
Technician include:
- A technical background is required.
- Must have knowledge of hydraulics, electrical, fuel
systems and charging systems. - Must have own tools.
- Must be able to read and understand electrical & hydraulic
circuit diagrams. - Must have communication skills and be able to complete
accurate paperwork. - Must be able to meet the physical requirements of a
service technician. - Must have a valid driver’s license and good driving
record. - Must have a good attitude and be able to successfully
work in a team environment. - Regular and prompt attendance is required.
- Must be able to pass a pre-employment physical and
drug screen
As a Field Service Technician with Forklifts
of Des Moines / Omaha, you must possess a positive attitude, superb verbal and
written communication skills and great customer service skills. You must be
able to communicate well over the phone, work successfully in a team
environment and complete neat and timely paperwork. You must have a strong work
ethic, sense of integrity, the desire to serve others and an eye for detail and
accuracy.
of Des Moines / Omaha, you must possess a positive attitude, superb verbal and
written communication skills and great customer service skills. You must be
able to communicate well over the phone, work successfully in a team
environment and complete neat and timely paperwork. You must have a strong work
ethic, sense of integrity, the desire to serve others and an eye for detail and
accuracy.
Working Conditions: Employee
is expected to work forty hours per week plus overtime as required.
is expected to work forty hours per week plus overtime as required.
Additional Benefits for the Field Service
Technician include:
Technician include:
- Medical and dental insurance
- 401(K) retirement plan with employer match
- Pre-tax flexible spending account for healthcare
expenses - Life and voluntary supplemental life insurance
- Short and long-term disability insurance
- Paid holidays & vacation time
Company Overview
Forklifts is a family owned and operated
business and has been since 1976.
business and has been since 1976.
Forklifts' greatest asset, our people,
average ten years of service with the company providing service, parts,
rentals, new and used equipment to support our customers' material handling
needs.
average ten years of service with the company providing service, parts,
rentals, new and used equipment to support our customers' material handling
needs.
Forklifts is a full line distributor of
material handling equipment; authorized forklift dealer for Clark, UniCarriers,
Sellick Rough Terrain forklifts, Snorkel and Extreme aerial equipment.
material handling equipment; authorized forklift dealer for Clark, UniCarriers,
Sellick Rough Terrain forklifts, Snorkel and Extreme aerial equipment.
Allied products; Dock equipment, Racking
Systems, Industrial Batteries and Chargers. Manufacturers represented provide
solutions to virtually any material handling application.
Systems, Industrial Batteries and Chargers. Manufacturers represented provide
solutions to virtually any material handling application.
Forklifts is committed to providing quality
material handling solutions. Maintaining significant investment in inventories
of parts to support equipment in the field, new & used equipment and large
rental fleet to support our customers material handling needs.
material handling solutions. Maintaining significant investment in inventories
of parts to support equipment in the field, new & used equipment and large
rental fleet to support our customers material handling needs.
Forklifts invests in the latest technology to
support customers, external and internal, to support the products and services
our company represents.
support customers, external and internal, to support the products and services
our company represents.
Forklifts' team members earn business by
treating customers with honesty, integrity, respect. We take pride in
partnering with customers and being easy to do business with.
treating customers with honesty, integrity, respect. We take pride in
partnering with customers and being easy to do business with.
Please visit our website: www.forkliftsdsm.com for a comprehensive
overview.
overview.
Employer
Company
Forklifts of Des Moines
Website
forkliftsdsm.com
Data
Employment type
Fulltime
Working time
8h, Day shift
Salary
25 - 35 USD per hour
Entry date
immediately
Location
Address 1625 East Euclid Avenue
Zip Code 50313
City Des Moines
Region Iowa
Country USA
